Last Tuesday, January 14, we met with a disagreeable surprise: in its different editions, ZENIT had gone off line. Initially we thought it could be an attack or a hack (we receive not a few of these every day), but it was something that initially seemed simpler: a physical failure on the boot hard drive of our server with the provider that gives us with the hosting service for our content. The incident occurred after the preventive restarting on that same Tuesday morning.
ZENIT-Catholic.Net’s engineers began immediately to work and prepare a new server to which the data subsequently migrated. This implied an unforeseen expense. For different reasons, this migration lasted a long time, so that only at the end of Friday the 17th were we able to be online again in the different linguistic editions.
The company that gives (and charges) us for the hosting service told us that there had been physical damage to one of the hard discs. They have yet to give us a complete report on what happened. We will not lower our finger on the line until they give it to us. They told us that it was very rare that such a thing should happen, but it did. They continue to evaluate if it was something in the data center (a surge) or a hardware defect. In any case, it was a problems of theirs that affected ZENIT. On our side, we are assessing different options to avoid future incidents.
Despite all of the above, I want to apologize to you in ZENIT’s name. We owe it to you and it seems honest to me not only to say that it happened but also to offer you our apologies. On behalf of the entire team, I am very grateful to you for your understanding.
Fr. Jorge Enrique Mújica, LC
Editorial Director
